FAQ

What is Betsender?

Betsender is a bot for Betfair & Betdaq which fully automates your betting and staking plan calculations. The software comes with many build-in backing and laying staking plans.

How much does your software cost?

You can evaluate Betsender for 7 days for free. The life time license costs 83 pounds. This includes full PDF guide, all updates and customer support.

What do I need to run Betsender?

The software requires a computer running Windows with Microsoft .NET Framework 3.5 installed. Of course, you need Betfair or Betdaq account.

How many computers can I have running the bot?

You can use one license to register the software on two different computers.

Does your software contain spyware, adware or viruses?

No, Betsender does not contain any spyware, adware or viruses. The bot is clean and free of any malicious code.

Can I leave the bot running on my behalf?

Yes, you can leave Betsender running on your machine for hours or a day, while you are away. After the bot is set up, it can run and bet on it’s own without your help.

Can I run multiple instances of Betsender at the same time?

Yes, you can do this. Please, read corresponding topic in our user guide before doing this.

Is it possible to bet less than minimum bet size?

Betsender is able to bet less than minimum Betfair stake. The minimum stake is one penny. This feature is not available in the version for BETDAQ.

Countdown of the race start shows wrong time and bets are not being placed.

Try to set your timezone on Betfair site in My Account -> My Profile under the “Preferred timezone”. For example, if you are in Europe it should be set at CET (GMT +1.00), for New Zealand it should be NZT (GMT +13.00).

Some staking plan parameters are greyed out and I can’t change them (for instance, Multiplier)

These parameters will be automatically updated by the bot after every bet. You don’t have to modify them manually because this may cause incorrect staking plan work. You should set up only the initial staking plan settings, like stake or target profit which are not greyed out.

I want specific features. Can you customise the bot for me?

Yes, we can customise the bot to add your own ideas or design a new betting software for you for a reasonable price. Also we offer one custom staking plan for free on demand for any registered users. Please, contact us regarding this.

I don’t understand how to use some features.

Please, read our user guide PDF which we distribute with our software. Check the Video page to view our video tutorials. If you are still confused, contact us via our Support system.

I’ve found a bug. Can you help?

If you’ve found a bug or any problems in Betsender, please, let us know via Support system and we will help you as soon as possible.

Does the bot work with Tennis, Football, Baseball?

Yes, the bot can bet on all markets.

I have other questions. How do I contact you?

Please, contact us through the Contact page. We will get back to you as soon as we can.